Hampton Inn & Suites Keene

The staff were beyond welcoming. Front desk staff Melissa, went above and beyond to accommodate me after a few failed attempts to access the room I booked. She upgraded me at no additional cost; she had a colleague accompany me to make sure I had no issues with the door again. There was another employee who worked second shift who was also accommodating to me as I had issues with room above me making so much noise I thought they were going to come through the ceiling. She offered to change my room and checked in with me which was nice. I would definitely stay here again because of the staff.

I picked the property in part because of the pool. The comfort and cleanliness was excellent of our room. I booked a room that was for accessible as I am disabled and the bars on tub and near the toliet were very helpful.

The space was nice. The bed was comfortable.

The rooms were spacious and clean. I know it's a young hotel, but beautiful!! I like the modern technology where there's both receptacles and USB ports around the TV and drawers. Convenient. Overall the beds were comfy and room was quiet even though there was construction across the street.

Melissa Morgan (Operations Manager) did a great job accomodating a few special requests that we had, and her front desk team was very professional and positive.